Customer Reviews

Here's what our other clients had to say about us...

Please take a look at some of our reviews from across the web and feel free to visit the sites on your own, also!

 

 

Sandra D. in Huntington Beach, CA
Project: Install Ceramic or Porcelain Tile

02/01/2016

Quality: 5.0/5.0
Customer Service: 5.0/5.0
Value for Money: 5.0/5.0


Comments: Jay was able to provide his service on the day after we spoke. It was Saturday, so I didn't have to take off of work. Jay understood the plans that we designed and did an amazing job laying the tiles. He's a pleasant person and I would hire him for any tile laying jobs.(Review from Homeadvisor.com)

 

Julie P. in Signal Hill, CA

Project: Vinyl or Linoleum Installation 

June 14, 2016

Verified Review

5/5 stars 

 

Comments: Jay helped us on extremely late notice and at a fantastic price! (Review from Thumbtack.com)

 

 

Mike G. in Long Beach, CA

Project: Concrete Repair and Maintenance

June 8, 2016

Verified Review
5/5 stars 

 

Comments: I needed a concrete threshold built for a doorway. Jay came out, removed the old wood one and completed the new one in a few hours. He was very knowledgeable and personable. (Review from Thumbtack.com)

 

Young-Jun O.

Project: Stone or Tile Flooring Repair or Partial Replacement

March 31, 2016

Verified Review

5/5 stars  

 

Comments: I was contacted by Jay through thumbtack.com and I needed someone who can repair scratched marble floor. He asked for the pictures of marble floor that has scratches and we traded couple of phone calls. He explained to me what I need to do even though he does not do restoring job. He was very sincere and generous. I'm still not sure yet if I would need his help this time but if I need him in the future, I will definitely hire him for the job.

 

 

 

Chuck R. in Long Beach, CA

Project: Install Ceramic or Porcelain Tile

04/13/2016
Quality: 5.0/5.0
Customer Service: 5.0/5.0
Value for Money: 5.0/5.0

 

 

Comments: Jay had a very tough job to do... tile over an uneven wall prepared by a previous incompetent contracter. Through his skill he made it look beautiful. He sought my ideas and then improved them. He was on time all but one day, but he called even though he was going to be only 20 minutes late. He also did extra work to keep things clean. He is nice, professional, clean, and skillful. (Review from Homeadvisor.com)

 

C. Boylan
Long Beach, CA
FRIDAY, NOVEMBER 01, 2013


cboylan1981 Relationship: Client Project Date: November 2013 Project Price: $1,000-$9,999 We hired Leveline to demo and re-tile our kitchen and living room areas, as well as our hallways. Jay and his team did a great job for us and the finished result looks fantastic. The previous flooring was uneven in a lot of places, which made the job a bit more complex than originally estimated, but nonetheless, the job was finished within a few days of the projected timeline and within budget. Jay even went above and beyond to give us an upgraded fireplace (which he threw in free of charge) using some spare tile slabs he had. The fireplace is now the centerpiece of our living room and we have received lots of compliments on it. All in all, we are very satisfied with the job he did. The only minor complaint we had was that the grout we selected dried to a color quite a bit lighter than we were anticipating. We were hoping that when the floor was sealed, the grout would darken, but it's been a few weeks and that hasn't happened. Nonethless, it's a minor issue in the grand scheme of things and we are pleased to give Jay a strong recommendation for his good work. (Review from Houzz.com)

Jennifer
Huntington Beach, CA
SATURDAY, OCTOBER 05, 2013


Review Date: October 13, 2013 Huntington Beach, CA 92647 Categories: Ceramic Tile Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: October 05, 2013 Hire Again: Yes Approximate Cost: $1,200.00 Home Build Year: 1947 Description Of Work: Jay installed large tiles and interest tiles on the walls,ceiling and floor of our shower enclosure. Member Comments: Jay was awesome. We called in the morning and he came by that evening for the estimate. We hired him immediately as he was knowledgeable, asked the appropriate questions and his price was very comparable to another estimate we had received. He started work just two days later. He worked long hours until he finished the job. He was no slacker. He even came in sick one day, nothing contagious. He did an awesome job on our shower enclosure. We were very impressed with his work and work ethic. We are planning on hiring him again, when we remodel our other bathroom. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A (Review from Angieslist.com)

Neals
Long Beach, CA
THURSDAY, AUGUST 01, 2013


Neals Relationship: Client Project Date: August 2013 Project Price: $1,000-$9,999 We hired them to do a corner shower in the spare bedroom on the third floor of our townhouse. They completed the work over the course of a few weeks and it turned out beautifully. They did the floors in the bathroom and the baseboard as well and it all turned out fantastic. (Review from Houzz.com)

Inara
Long Beach, CA
TUESDAY, JUNE 18, 2013


Categories: Ceramic Tile, Masonry Services Performed: Yes. Work Completed Date: June 18,2013 Hire Again: Yes Approximate Cost: $200.00 Home Build Year: 1943 Description Of Work: He fixed my bathroom vanity and some bricks in my chimney. Member Comments: LeveLine Tile & Stone are really good. Somebody had messed up the tile they did on my bathroom vanity. A couple of people came up and gave me ridiculous estimates. They came up and said, "We have to tear everything out." LeveLine Tile came out and said, "We can do it by removing the V-caps and [00:06:36] this other guy left. He did that. He gave me an estimate of $200.00. I think I would have spent several thousand if [we went with the other guys]. Because we had to tear out the wall and everything. But he didn't do anything. He fixed it and it's okay. Then he did a little brickwork from my garage. He just did it two days ago and so far, so good. It hasn't fallen off. He was extremely helpful and extremely courteous. Someone else was recommended by Angie's List, but this person was busy. He couldn't do it. He was too busy. But he gave me LeveLine's name. He said, "I'm busy for several months." So LeveLine came and he was extremely helpful. Compared to what he did and what the other ones are going to do, his quote was very good. He did it for $200.00 and he fixed it, where the other ones said they couldn't. We left some old tile up and he fixed the edges and the edges look fine. They look good. He came when he said he was going to come. He said he'd come at a certain time. I guess he would be late, but he called me. He said, "I'm running late." (Transcribed from a telephone interview and posted onto Angieslist.com) Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Mari
Fullerton, CA
FRIDAY, JUNE 07, 2013


Review Date: July 08, 2013 Category: Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: June 07, 2013 Hire Again: Yes Approximate Cost: $2,900.00 Home Build Year: 1972 Description Of Work: Remodel ofmaster bathroom and new counter install and fan in additional bathroom. Labor scope: demo and haul of existing shower down to stud work, provide framing for hot mop, frame position of two inset soap niches, remove and replace plumbing to modern standards (mixer valve, new trim for drain) lath-scratch and brown concrete substrate, install and grout tile, seal tile, install finish plumbing, install bathroom floor with bullnose base, install toilet. Replace shower light fixture and exhaust fan. In a second bathroom, the counter, sink and fan were replaced. Leveline Tile and Stone provided all material for project EXCEPT: tile, hot-mop water proofing, lighting, plumbing fixtures, slab counter-tops. Member Comments: Jay Prentay did a wonderful job on our bathroom remodel. He and his associate Matt did all the work. What most impressed me was his willingness to work to my specifications and discuss any problems with me as they came up so that we could decide how to proceed. His craftsmanship is beautiful. Everything is perfectly straight, plumb and clean. Jay gave me suggestions on where to purchase tile, the hot mop and other materials. The shower door was purchased and installed separately. On day one, my carpet and floors were protected with coverings. Demo was loud but went smoothly. Framing and concrete went up. We discussed where everything should go and made modifications where necessary. Jay is an artist at the tile work. I cannot say enough about the shower. The grout job is smooth and even, with tile clean. The two granite countertops (second one installed in another bathroom) were installed with great care made to make sure the cabinets were sturdy enough and that they were perfectly level. The last day finished with reinstall of the toilet, new exhaust fans and plumbing. Jay recommended the new quiet fans and now we use them because it does not sound like an airplane taking off. All in all we are very happy with our new bathroom! Incredible value! Overall A Price A Quality A Responsiveness A Punctuality B Professionalism A (Review from Angieslist.com)

Lisa
Newport Coast, CA
THURSDAY, JUNE 06, 2013


Review Date: August 05, 2013 Category: Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: June 06, 2013 Hire Again: Yes Approximate Cost: $1,600.00 Home Build Year: 1999 Description Of Work: Built a stone fireplace all the way to the ceiling. Member Comments: Jay is an excellent stone mason. He demolished my existing fireplace and built a stone fireplace 7 ft x 10 ft using split-face travertine in single pieces. I bought the stone and he picked it up. Jay is a perfectionist and the new fireplace looks great, exactly what I wanted. He also helped mount our TV. His price was very reasonable. My only complaint is that Jay was late almost every morning. On the plus side, he did call to let me know. Overall B Price A Quality A Responsiveness A Punctuality C Professionalism B (Review from Angieslist.com)

Mary
Long Beach, CA
SATURDAY, JUNE 01, 2013


m1migliore Relationship: Client Project Date: June 2013 Project Price: $1,000-$9,999 Description: Remodel of the master bathroom and new counter install and faninadditional bathroom. Labor scope: demo and haul of existing shower down to stud work, provide framing for hot mop, frame position of two inset soap niches, remove and replace plumbing to modern standards (mixer valve, new trim for drain) lath-scratch and brown concrete substrate, install and grout tile, seal tile, install finish plumbing, install bathroom floor with bullnose base, install toilet. Replace shower light fixture and exhaust fan. In a second bathroom, the counter, sink and fan were replaced. Leveline Tile and Stone provided all material for project EXCEPT: tile, hot-mop water proofing, lighting, plumbing fixtures, slab counter-tops. Jay Prentay did a wonderful job on our bathroom remodel. He and his associate Matt did all the work. What most impressed me was his willingness to work to my specifications and discuss any problems with me as they came up so that we could decide how to proceed. His craftsmanship is beautiful. Everything is perfectly straight, plumb and clean. Jay gave me suggestions on where to purchase tile, the hot mop and other materials. The shower door was purchased and installed separately. Jay is an artist at the tile work. I cannot say enough about the shower. The grout job is smooth and even, with tile clean. The two granite countertops (second one installed in another bathroom) were installed with great care made to make sure the cabinets were sturdy enough and that they were perfectly level. All in all we are very happy with our new bathroom! Incredible value! (Review from Houzz.com)

Carol
Santa Ana, CA
WEDNESDAY, APRIL 17, 2013


Categories: Ceramic Tile, Marble & Granite Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: April17,2013 Hire Again: Yes Approximate Cost: $2,700.00 Description Of Work: Layedporcelin tile in two apartments. Installed baseboards. Member Comments: Overall things went very well. The job took a little longer than expected but due in part to a lot of furniture needing to be removed. The tile job is beautiful. The lines are straight and grout is evenly troweled. The baseboards could have used more nailing and miter cuts but that was just an extra he did for me so I can't complain. Jay aims to please and was easy to work with. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A (Review from Angieslist.com)

Grace
Rancho Palos Verdes, CA
THURSDAY, DECEMBER 20, 2012


Category: Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: December20,2012 Hire Again: Yes Approximate Cost: $2,500.00 Description Of Work: Excellent Work! Member Comments: We had been looking to remodel our bathroom for quite some time and we needed a good tile person to do our shower enclosure. Jay did a wonderful job. We couldn't be more pleased with his workmanship as he is a true craftsman. The placement of the tiles was perfect! To make things even easier for us, he also offered his plumbing services, so he replaced some of our plumbing pipes, and he replaced our sink and our toilet. We ran into a snafu right before the holidays as i purchased the wrong size shower door and it took over 3 weeks for the new shower door to arrive. Jay was a real pro and came back after the holidays and installed it with no fuss. Our once miserly looking bathroom looks beautiful now. Many thanks to Jay! We will definitely use him again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A (Review from Angieslist.com)

Grace
San Pedro, CA
SATURDAY, DECEMBER 01, 2012


Relationship: Client Project Date: December 2012 Project Price: $1,000-$9,999 We had been looking to remodel our bathroom for quite some time and we needed a good tile person to do our shower enclosure. Jay did a wonderful job. We couldn't be more pleased with his workmanship as he is a true craftsman. The placement of the tiles was perfect! To make things even easier for us, he also offered his plumbing services, so he replaced some of our plumbing pipes, and he replaced our sink and our toilet. We ran into a snafu right before the holidays asi purchased the wrong size shower door and it took over 3 weeks for the new shower door to arrive. Jay was a real pro and came back after the holidays and installed it with no fuss. Our once miserly looking bathroom looks beautiful now. Many thanks to Jay! We will definitely use him again. (Review from Houzz.com)

Casey
Long Beach, CA
WEDNESDAY, JUNE 06, 2012


Categories: Ceramic Tile Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: June 06, 2012 Hire Again: Yes Approximate Cost: $1,100.00 Home Build Year: 1932 Description Of Work: Completeretile of bathtub surround. Member Comments: I am submitting this extra report because I want to make sure I tell people how much I like Jay. Sometimes he comes across a s a little flaky and he can be hard to get in touch with because he works for himself. Also, he's not the cheapest guy you'll find. He is, however, more than worth any extra effort you might need or the difference in the cost. Jay has taken a bathroom that looked like . . ., well it's hard to find words, and turned it into something you would find in at the Ritz Carlton. And it's not just pretty. The quality of the work is second to none. Jay stripped the old tile down to bare wall (actually, he even stripped the wall, he went down to the studs) and laid in a base that should last for centuries. I love his design and the detail work is perfect. Considering the time and effort he puts in, I find it hard to figure out how he makes any money. So, don't worry if he doesn't return your call right away. And don't be put off by the tatsand baggy pants or the way he seems to zone out a little when you're talking to him (he's probably having a great idea about your tile work). And don't figure that the guy who gave you a low ball price is just as good. Call Jay, Wait until he's available. Have him do your work. I know this whole thing sounds a bit effusive. But Jay worked really hard and did a stunningly good job. He is just the kind of guy Angie's list is made for. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REVIEW How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? more than 2 weeks Have you used this company before? I've used this company before What did you like most about this contractor? Sooooo much value for the money. What did you like least about this contractor? He can come across a little flaky. What surprises came up during the course of the work? Oh, a half dozen unexpected problems. But Jay handled them with aplomb. What words of advice would you give other members considering this contractor? He works for himself so may not be available right away. He's worth the wait. What words of advice would you give this contractor? Get a better belt. Drop off some more of Kelly's (your wifes) cookies.

Chuck
Long Beach, CA
THURSDAY, MARCH 01, 2012


Relationship: Client Project Date: March 2012 Project Price: $1,000-$9,999 Two, four wall custom showers..... around window and doorways. Rough in, scratch coat, and cement float. Tile with 12x12 tumbledTravertien. Trim out with 2 step travertien chair rail andtravertien rope linners on doorways and window. Leveline was on the job every day until completion. They solved some problems inherent in the original plan design. I was more than happy with their knowledge base ,tile work, professional work ethic and low price! (Review from Houzz.com)

Wendy
El Cajon, CA
FRIDAY, FEBRUARY 10, 2012


Review Date: February 20,2012 Member: Wendy Bettinger Category: Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: February 10, 2012 Hire Again: Yes Approximate Cost: $3,000.00 Description Of Work: They re-tiled my shower and flooring in the guest bathroom. The service was excellent. They were here on time, finished the job when they said they would, were very personable and professional, and did not leave a mess when they were done. Member Comments: As I said before, the service was excellent. They started and finished the work in a timely manner, were very considerate, polite, and professional, and I feel that I paid a great price for very nice work. I would definitely use them again and refer them to my friends. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A (Review from Angieslist.com)

W. Walls
Long Beach, CA
WEDNESDAY, OCTOBER 05, 2011


Categories: Ceramic Tile, Countertops Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: October 05, 2011 Hire Again: Yes Approximate Cost: $1,400.00 Home Build Year: 1932 Description Of Work: Replace tile floor and countertop in bathroom. Member Comments: It took me a while to coordinate getting a bid from Jay because we both have busy schedules. His price was a little higher than some other bids, but I liked his attitude and he is local. So I decided to go with him. It was some time after I gotthebid that I was ready to do the work. Jay kept in regular touch without being pushy. When I was ready so was Jay. He met me Tuesday at the tile showroom to help me pick the tile. Wednesday, after all the pricing was done, I changed my mind to a completely differenttile. Jay never batted and eye. It was ready for pickup on Friday and he started Monday morning. Jay was a pleasure to have around while he worked. He did a thorough prep and complete cleanup every day. He was very aware of the new carpet and paint in the adjoining rooms and took care that his work didn't cause any other problems. The toilet had to be removed to put in the floor. He offered to re-install it at the end of each day, but I told him I wouldn't be staying at the house. When I told him I was just going to trash the toilet he took it out and disposed of it for me. (Thus, saving me $50 that the plumber wanted for disposal.) When I told Jay I would trust him with the design of the tile, he said I would get something I liked. He was wrong, I got something I loved. He used eight inchtile on the floor, four inch tile on the countertop, and did a backsplash with one inch tile and trim. It's simple, but looks absolutely great. I'm pretty sure Jay confronted some unexpected difficulties in doing this installation, but I never heard a word about them. And, unlike a lot of contractors, there was never a suggestion that something extra would have to be paid for. Once he started, the problems were his, not mine. I highly recommend Jay. He works by himself, so you may have to wait a little while longer to get him. He might bid a little higher than some others. He is worth it. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A (Review From Angieslist.com)

Rouz
San Pedro, CA
MONDAY, AUGUST 09, 2010


Categories: Ceramic Tile Remodeling - Kitchen & Bathroom Services Performed: Yes Work Completed Date: August 09, 2010 Hire Again: Yes Approximate Cost: $15,000.00 Description Of Work: Leveline Tile and Stone remodeled our master and guest bathrooms in travertine and ceramic tile from the design stage to the final coat of sealer. They also installed our new kitchen counter top, backsplash and floor using a combination of granite, tumbled travertine and porcelain. Member Comments: We had a couple of previous bids from other contractors who seemed a little impatient with the fact that we really had no idea what we wanted as far as a design or a type of material. We couldn't even get a quote from one of them. When I met Jay from Leveline he patiently listened to what our visionwas gave us a few options design and price wise. We were met at two different material yards by Jay to not only help pick and purchase our material but we even received his contractor material price. The bathrooms were done first, on time and just as we imagined. We hadn't planned on doing the kitchen at this time but we were so pleased with the bathrooms that we decided we might as well. They moved furniture, put up with our dogs and children and made sure our home was as livable as possible at the end of every work day during construction. They used plastic over all our furniture and used tarps and runners to keep the mess off our carpet and patio where they did their work. My wife even changed the design in the middle of one of the bathrooms being done and there was no problem or issue from these guys making the adjustments. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A (Review from Angieslist.com)

Wendy
Long Beach, CA
THURSDAY, JULY 01, 2010


Relationship: Client Project Date: July 2010 Project Price: $1,000-$9,999 I hired this company to put new tile in my bathrooms. They did an excellent job, were on time, were professional, courteous, and affordable. I have recommended them to all my friends! (Review from Houzz.com)

Leveline Tile & Stone, Long Beach, CA
Call Now: (562) 794-1791
© 2016 by Leveline Tile & Stone. Proudly created with Wix.com
In need of a tile contractor in Long Beach? Get a free in home estimate!
  • LinkedIn Social Icon
  • Facebook Social Icon